Maxman Store Policies


Hello and welcome to maxman! Take a look around our products or contact us about creating a custom design just for you. We look forward to doing business with you!


We accept payments through PayPal which handles all major credit cards. You do not need to have a PayPal account to pay by credit card. When you check out, click "Pay,"after that click on the "Don't Have a Paypal Account?" link to go to the credit card processing page. Paypal offers leading security measures and buyer protection.
we accept PayPal

We ship your items only after we have received the payment.

maxman Money Back Guarantee
The customer service employees of maxman are committed to service excellence. We have established these guarantees to insure excellence in all we do.

100% Authentic
We guarantee that you will always get what you see on our site. We try our best to show all the products details to you by our super-size pictures. Our products are Original and Authentic,Or we could accept 100% refund.

100% Security
We promise our online shop is security and our products are healthy.

100% Delivery Guarantee
We promise you could receive your order making from maxman,we could accept 100% refund if not receive or resend according our customers demand.

100% Fast Shipping
Most of time we could ship the order and update the order status within 12 hours (excluding long holiday),and it will take 5-7 working days normally to most of countries normally.

We're so sure we can provide our product to you promptly and accurately, we guarantee it. If you're unhappy with our product, just tell us. We promise to fix the problem to your satisfaction. If we're unable to do so, we'll refund to you.
We hope that this guarantee will alleviate any concerns you may have regarding maxman . However, if you have any questions, feel free to contact us at .


We ship your items only after we have received the payment.
Most of time we could ship the order and update the order status within 12 hours (excluding long holiday),and it will take 5-7 working days normally to most of countries normally.

Refunds and Exchanges

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at 237094463@qq.comand send your item to: No 50,Wuzhong road Xuzhou jiangsu,Xuzhou CN +086 13815362240.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will found out about your return.

To return your product, you should mail your product to: No 50,Wuzhong road Xuzhou jiangsu,Xuzhou CN +086 13815362240

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Additional Policies and FAQs

We are always open for custom orders and there is no additional charge. Just let us know what you want.

We also do wholesale, no consignments. If you like to carry our items in your shop simply send us a convo and we will send you a price list.